Privacy policy
This Privacy Policy describes how thewinelist.cy (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.thewinelist.cy (the "Site") or otherwise communicate with us (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.
Please read this Privacy Policy carefully. By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.
PERSONAL NATURE AND CONTENT
FIVE GUYS WINELIST LTD has been fully harmonized with the new Personal Data Protection Regulation and has cultivated a corporate culture throughout its staff by establishing a code of conduct for the protection of personal data. The company complies with applicable legislation on the Protection of Personal Data. Please read this Privacy and Privacy Statement to learn more about the type of information we collect about you through this website and how we use this information.
The user understands and accepts that thewinelist.cy may adopt new terms of use for its services, including the time limits that e-mails, forums, user pages or/and any other content posted or/and published by the user/member at thewinelist.cy.
The users/members understand and accept that thewinelist.cy reserves the right to deactivate e-mail accounts at any time and without penalty. In this case, users/members will be notified to receive their saved data, within a specific time frame. Notification will be sent both with an e-mail and a post at Thewinelist.cy. In case users/members don’t exercise their above-stated rights, data will be deleted entirely and permanently.
What Personal Information We Collect
The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.
Information We Collect Directly from You
Information that you directly submit to us through our Services may include:
- Basic contact details including your name, address, phone number, and email.
- Order information includes your name, billing address, shipping address, payment confirmation, email address, and phone number.
- Account information including your username, password, and security questions.
- Shopping information including the items you view, put in your cart or add to your wishlist.
- Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.
Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.
Information We Collect Through Cookies
We also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.
Information We Obtain from Third Parties
Finally, we may obtain information about you from third parties, including from vendors and service providers who may collect information on our behalf, such as:
- Companies who support our Site and Services, such as Shopify.
- Our payment processors, collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment in order to fulfil your orders and provide you with products or services you have requested, in order to perform our contract with you.
- When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we, or third parties we work with, may automatically collect certain information using online tracking technologies such as pixels, web beacons, software developer kits, third-party libraries, and cookies.
Any information we obtain from third parties will be treated in accordance with this Privacy Policy. We are not responsible or liable for the accuracy of the information provided to us by third parties and are not responsible for any third party's policies or practices. For more information, see the section below, Third Party Websites and Links.
How We Use Your Personal Information
- Providing Products and Services. We use your personal information to provide you with the Services in order to perform our contract with you, including processing your payments, fulfilling your orders, sending notifications to you related to you account, purchases, creating, maintaining and otherwise managing your account, to arrange for shipping.
- Marketing and Advertising. We use your personal information for marketing and promotional purposes, such as to send marketing, advertising and promotional communications by email, text message or postal mail, and to show you advertisements for products or services. This may include using your personal information to better tailor the Services and advertising on our Site and other websites.
- Security and Fraud Prevention. We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity. If you choose to use the Services and register an account, you are responsible for keeping your account credentials safe. We highly recommend that you do not share your username, password, or other access details with anyone else. If you believe your account has been compromised, please contact us immediately.
- Communicating with you. We use your personal information to provide you with customer support and improve our Services. This is in our legitimate interests in order to be responsive to you, to provide effective services to you, and to maintain our business relationship with you.
Cookies
Like many websites, we use Cookies on our Site. For specific information about the Cookies that we use related to powering our store with Shopify, see https://www.shopify.com/legal/cookies. We use Cookies to power and improve our Site and our Services (including to remember your actions and preferences), to run analytics and to better understand user interaction with the Services (in our legitimate interests to administer, improve and optimize the Services). We may also permit third parties and service providers to use Cookies on our Site to better tailor the services, products and advertising on our Site and other websites.
Most browsers automatically accept Cookies by default, but you can choose to set your browser to remove or reject Cookies through your browser controls. Please keep in mind that removing or blocking Cookies can negatively impact your user experience and may cause some of the Services, including certain features and general functionality, to work incorrectly or no longer be available. Additionally, blocking Cookies may not completely prevent how we share information with third parties such as our advertising partners.
Data Collection and Use
Thewinelist.cy collects personal data a) when the visitor/user subscribes to its services, b) when the user uses thewinelist.cy’s products and/or services, c) when the user visits its pages and/or enters its promotional/advertising programs and d) when the user takes part in contests.
The personal information obligatorily collected are: for registration, First name – Last name – Age – Email address, whereas for placing an order, First name – Last name – Email address – Telephone number – Street address – Zip Code – City – Country.
It is possible that the following types of personal information might be collected, stored and used:
(a) Information relevant to the visitors’/users’ computer, their visits and activity, at Thewinelist.cy or in related applications (including their IP address, their geographic location, their browser type and edition, its operating system, its referral source, the duration of their visit, the pages read and the browsing routes in the website or related applications).
(b) Information provided during their registration at Thewinelist.cy or in related applications (including their e-mail address).
(c) Information provided during the completion of their profile at Thewinelist.cy or in related applications (including: their name, their profile pictures, their gender, their date of birth, their marital status, their interests and hobbies, educational details and career track).
(d) Information provided at Thewinelist.cy for their registration as subscribers to news, updates and newsletters of Thewinelist.cy, via e-mail.
(e) Information provided at Thewinelist.cy, using the services provided in the website or in related applications (including the time, frequency and way of use of the services).
(f) Information related to the purchases of products / services / products and/or services of Thewinelist.cy or other transactions effected through Thewinelist.cy or through related applications (including their name, their address, their telephone number, their e-mail address and information regarding their credit card).
(g) Information they publish/upload at Thewinelist.cy or related applications with the purpose of it being published on the internet (including the user name they have established, their profile pictures and the content of their posts/uploads).
(h) Information included in, or connected to, any communication forwarded to Thewinelist.cy, or forwarded through Thewinelist.cy or through related applications (including the content of the communication and the metadata connected to the communication).
(i) Any other personal information they choose to send to Thewinelist.cy, and
(j) Provision of details related to other information collected.
Prior to disclosing third party personal information at thewinelist.cy, the user must have the consent of this person/party both for the disclosure and for the processing of his/her personal data, in accordance to the present Policy.
Personal information provided through thewinelist.cy, or related applications, shall be used for the purposes outlined in the present Policy or at thewinelist.cy’s relevant pages or in related applications.
Thewinelist.cy might use the user’s personal information:
(a) For the administration of Thewinelist.cy or related applications and business
(b) To personalize Thewinelist.cy or related applications for the user
(c) To enable the user to use the services available at Thewinelist.cy or related applications
(d) To forward goods purchased through Thewinelist.cy or related applications to the user
(e) To forward statements, invoices and payment reminders to the user, and collect payments from user/member
(f) To forward non-marketing commercial communications to the user
(g) To forward to the user email notifications he/she has specifically requested
(h) To forward Thewinelist.cy’s email newsletter to the user, if he/she has requested it (the user can inform Thewinelist.cy at any time that he/she no longer wishes to be subscribed to it)
(i) To forward to the user marketing communications relating to its business (or the businesses of carefully-selected third parties) which might be of interest to the user, by post or, if the user has specifically agreed to this, by email or similar technology (the user can inform Thewinelist.cy at any time that he/she no longer wishes to receive notification of promotional activities)
(j) To provide third parties with statistical information about its users (but those third parties will not be able to identify any individual user from that information)
(k) To deal with enquiries and complaints made by, or referring to, Thewinelist.cy’s users or related applications
(l) To maintain Thewinelist.cy or related applications secure and to prevent fraud
(m) To verify compliance with the terms and conditions governing the use of Thewinelist.cy or related applications (including monitoring private messages sent through Thewinelist.cy or through the private messaging service of related applications).
If the user submits personal information for publication at Thewinelist.cy or related applications, these shall be published and the information shall be used in accordance with the permission granted by the user.
The Privacy Settings can be used to limit the publication of the user’s information at Thewinelist.cy or related applications, and can be adjusted using the privacy controls at Thewinelist.cy or related applications.
Without the explicit consent of the user, his/her personal information shall not be provided to any third party for the purpose of their or any other third party's direct marketing.
Thewinelist.cy shall give the payment services provider only the information necessary for the processing of payments the user makes through Thewinelist.cy or related applications.
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We do not use or disclose sensitive personal information for the purposes of inferring characteristics about you.
User Generated Content
The Services may enable you to post product reviews and other user-generated content. If you choose to submit user generated content to any public area of the Services, this content will be public and accessible by anyone.
We do not control who will have access to the information that you choose to make available to others, and cannot ensure that parties who have access to such information will respect your privacy or keep it secure. We are not responsible for the privacy or security of any information that you make publicly available, or for the accuracy, use or misuse of any information that you disclose or receive from third parties.
Third-Party Websites and Links
Our Site may provide links to websites or other online platforms operated by third parties. If you follow links to sites not affiliated or controlled by us, you should review their privacy and security policies and other terms and conditions. We do not guarantee and are not responsible for the privacy or security of such sites, including the accuracy, completeness, or reliability of information found on these sites. Information you provide on public or semi-public venues, including information you share on third-party social networking platforms may also be viewable by other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party. Our inclusion of such links does not, by itself, imply any endorsement of the content on such platforms or of their owners or operators, except as disclosed on the Services.
Children’s Data
The Services are not intended to be used by children, and we do not knowingly collect any personal information about children. If you are the parent or guardian of a child who has provided us with their personal information, you may contact us using the contact details set out below to request that it be deleted.
As of the Effective Date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell” (as those terms are defined in applicable law) personal information of individuals under 18 years of age.
Personal Data Diffusion and Disclosure
Thewinelist.cy commits not to proceed to the sale, lease, or by any means diffusion and/or publication of thewinelist.cy’s visitors’/users’/members’ personal data to any third party.
Thewinelist.cy can disseminate its visitors’/users’/members’ personal data to third parties, legal and/or natural entities, only if:
- it has the explicit consent of the visitors/users to diffuse their personal data.
- the dissemination of personal data to legal and/or natural entities collaborating with Thewinelist.cy is made necessary in order to meet the desires and/or orders of the users. The legal and natural entities that collaborate with Thewinelist.cy have the right to process the personal data that Thewinelist.cy users/members submit to it only to the extent absolutely necessary in order to provide support to Thewinelist.cy.
- it is made imperative for compliance with the relevant provisions of the law, as well as with the competent authorities and only those.
Thewinelist.cy may reveal the user’s personal information to any employee, executive, insurance broker, professional advisor, agent, supplier or subcontractor to the extent reasonably necessary for the purposes outlined in the present Policy.
Thewinelist.cy might reveal the personal information of the users:
(a) To the extent obligatory by the law
(b) In connection to a current or prospective legal proceeding
(c) To strengthen, exercise or protect its legal rights (including the provision of information to third parties for the avoidance of fraud and the containment of credit risk)
(d) To the buyer (or prospective buyer) of any activity or asset it intends (or considers) to sell
(e) To any individual who reasonably believes he/she may apply to a court or other competent authority for the disclosure of that personal information where in thewinelist.cy’s administrators’ reasonable opinion, such court or authority would be reasonably likely to order the disclosure of that personal information.
Apart from the occasions stipulated in the present Policy, Thewinelist.cy shall not provide third parties with the personal information of its users.
Security and Retention of Your Information
Thewinelist.cy commits to protecting all users’ personal information. thewinelist.cy uses various technologies and safety procedures to protect personal information from unauthorised access, use or publication. For example, we save provided personal data in restricted computer systems, which are in controlled installations. When we transmit sensitive information (such as your credit card number or password) through the Internet, we protect them with encryption, such as the protocol Secure Socket Layer (SSL).
If a password is used to protect your account information and personal information, it is your responsibility to keep your password confidential. Do not disclose this information to anyone. If you share a computer with another person, you should always log out before leaving a location or service to prevent access to your information from downstream users.
The user acknowledges that sending information over the Internet presents inherent security concerns and therefore Thewinelist.cy cannot guarantee the security of the data being trafficked through it.
Retaining Personal Information
The present section sets out the data retention policies and procedures, which are designed to help ensure that thewinelist.cy complies with its legal obligations in relation to the retention and deletion of personal information.
Personal information processed by thewinelist.cy for any purpose or purposes shall not be kept for longer than is necessary for the fulfilment of that purpose or those purposes. Thewinelist.cy retains personal data for six months after user/member has deleted or deactivated her/his account.
Notwithstanding the other provisions of this section, thewinelist.cy shall retain documents (including electronic documents) containing personal data:
(a) To the extent that it is required to do so by law;
(b) If thewinelist.cy’s administrators believe that the documents may be relevant to any ongoing or prospective legal proceedings; and
(c) In order, thewinelist.cy, to establish, exercise or defend its legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
Contact
Should you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please call 77773040 or email us at info@winelist.cy or contact us at Gladstonos 137, 3031 Limassol, Cyprus.