Terms of service
General Principles
We welcome you to our online store thewinelist.cy, where the products of the company named "FIVE GUYS WINELIST LTD.”, with the distinctive title “thewinelist.cy” located at Gladstonos 137, 3031, Limassol, Cyprus, Tel.: 77773040, are for sale.
All promotional, display, sale, transfer, storage, delivery and return product services are displayed on the www.thewinelist.cy website as well as personal data protection and transaction security are subject to these terms of use, which we urge you to read before you navigate thewinelist.cy and make your purchases.
Navigating thewinelist.cy as well as making any transaction(s) or communication with it or our company means the unconditional acceptance of these terms of use by you. In the event of a dispute or reservation of part or all of these terms, you may send your relevant e-mail to info@winelist.cy before you navigate or execute the transaction, otherwise, acceptance of all terms by you is unconditional.
Thewinelist.cy reserves the right to modify, renew and/or discontinue temporarily or permanently all or the present terms of use of thewinelist.cy services with or without prior notice to users/members/visitors. The user/member/consumer of thewinelist.cy fully recognizes and accepts all of the above with the sole navigation and/or use of thewinelist.cy services.
The visitor/user is responsible for accessing thewinelist.cy's services and access may require the payment of fees to third parties (e.g. Internet service providers, Internet billing). The visitor/user is solely responsible for paying the relevant fees. Also, the visitor/user is solely responsible for his personal equipment with the necessary technological means that allow him access to thewinelist.cy services.
Thewinelist.cy is committed to ensuring the privacy of its visitors. These Terms of Use - Privacy Policy explains how to manage the personal data of visitors/users in accordance with the applicable legal framework [REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL on the protection of individuals with regard to the processing of personal data and the free movement of such data and repealing Directive 95/46 / EC (General Data Protection Regulation) and any applicable laws thereon].
Each visitor/user is requested to accept the use of Cookies under the terms of this Policy, the first time they visit thewinelist.cy. By using the site, and accepting this Policy, the visitor/user accepts the use of Cookies by thewinelist.cy in accordance with the terms of this Policy.
All copyrights are derived from thewinelist.cy, belong to the company FIVE GUYS WINELIST LTD.
Our store is hosted on Shopify Inc. They provide us with an online e-commerce platform that allows us to sell our products and Services to you.
SECTION 1 - ONLINE STORE TERMS
By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site.
You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of our Services to you.
SECTION 2 - REGISTRATION
Besides navigating thewinelist.cy, all of its services are provided exclusively to members of thewinelist.cy. For this reason, the visitor must register as a member of thewinelist.cy (login) before sending an order request to our company.
The information requested during the member registration process at thewinelist.cy is Name, Surname, email and a personal password. By using the latter two, the members' access to thewinelist.cy services are confirmed.
If the visitor/user wishes to subscribe to thewinelist.cy's service(s) agrees to:
a) provide true, accurate, valid and complete information about the personal data requested by thewinelist.cy in all the relevant requests in order to access thewinelist.cy’s contents and/or services.
(b) maintain and diligently update subscription information to retain them as true, accurate, valid, up-to-date and complete. The registration details are necessary for the proper provision of thewinelist.cy services to the users and maintenance/recovery of their account.
Written consent
The user/member by completing and sending the relevant form (either on the registration form or on the order form) with his/her personal information, also provides thewinelist.cy written consent to use the information contained in the form(s) for purposes described in this privacy policy.
SECTION 3 - PROTECTION OF MINORS
The underage visitors/users of thewinelist.cy are prohibited from accessing thewinelist.cy’s services which might be considered unsuitable for minors and which cannot possibly be controlled by thewinelist.cy.
A warning alerting the visitors/users appears in any unit or service that might contain unsuitable/ offensive/ unethical material. If, however, underage visitors/users voluntarily elect to visit pages with unsuitable/ offensive/ unethical material, which cannot possibly be continuously monitored, thewinelist.cy bears no responsibility.
SECTION 4 - MEMBER ACCOUNT
Thewinelist.cy offers membership services to its users, following the completion of their registration procedure. As soon as the visitor/user completes the required registration procedure, he/she shall receive, by e-mail from thewinelist.cy, confirmation of his/her personal access code (password) and the user name he/she has specified.
The members are solely responsible for all the actions performed under their personal access code, their user name and their user account in general. The members agree to notify thewinelist.cy immediately in case of unauthorized use of their user account and any effective and/or possible security violation. Moreover, the members are solely responsible for the cautious use of their user account and for logging out of their user account at the end of every session. Thewinelist.cy is not responsible for any harm or damage resulting from the inability of the members to respect and comply with the present terms.
SECTION 5 - SERVICE OPERATION
Certain products or Services may be available exclusively online through the website. These products or Services may have limited quantities. We cannot guarantee that your computer monitor's display of any color will be accurate.
We reserve the right but are not obligated, to limit the sales of our products or Services to any person, geographic region or jurisdiction. We may exercise this right on a case-by-case basis. We reserve the right to limit the quantities of any products or Services that we offer. All descriptions of products or product pricing are subject to change at any time without notice, at the sole discretion of Five Guys Winelist Ltd. We reserve the right to discontinue any product at any time. Any offer for any product or Service made on this site is void where prohibited.
We do not warrant that the quality of any products, Services, information, or other material purchased or obtained by you will meet your expectations, or that any errors in the Service will be corrected.
Thewinelist.cy reserves the right to modify and/or discontinue temporarily or permanently all or part of the thewinelist.cy’s services with or without notice to users/members.
DURATION
The user understands and accepts that Thewinelist.cy reserves the exclusive right to suspend the use of the access codes to its services and/or suspend the content availability to users/members especially if they are deemed to have breached the spirit and letter of the present terms of use, as well as the services.
GRANTING OF PERMISSION FOR ADVERTISING REASONS
The user who accesses thewinelist.cy’s services for the purpose of uploading and/or posting information, data, texts, graphics, pictures, images, music files, videos, messages, and accords permission at thewinelist.cy for the period of time this content is part of thewinelist.cy’s services, to use the space where the content was uploaded for advertising purposes. Furthermore, the user/member uploading and/or posting information, data, texts, graphics, pictures, images, music files, videos, or messages, consents to the uploading and/or posting of advertisements from Thewinelist.cy on the relevant pages/services. Thewinelist.cy bears no responsibility for the communication between the user/member and third-party service providers advertised at thewinelist.cy and for any possible transaction that may result from their connection.
SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION
We reserve the right to refuse any order you place with us. We may, in our sole discretion, limit or cancel quantities purchased per person, per household or per order. These restrictions may include orders placed by or under the same customer account, the same credit card, and/or orders that use the same billing and/or shipping address. In the event that we make a change to or cancel an order, we may attempt to notify you by contacting the e‑mail and/or billing address/phone number provided at the time the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers or distributors.
You agree to provide current, complete and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and other information, including your email address credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
SECTION 7 - INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS – TRADEMARKS
Apart from the explicitly mentioned exceptions (intellectual rights of third parties, partners and agencies), the entire content of Thewinelist.cy, including videos, images, graphics, pictures, designs, texts, the services provided, and generally all files of Thewinelist.cy, constitute intellectual property, registered trademarks, configurations, distinctive signs, and service marks of thewinelist.cy and are protected by the relevant provision of the Cyprus Law, the European Law, and the international conventions and treaties. Therefore, none of them may be wholly or partially the object of sale, copy, modification, reproduction, reprinting, or be “uploaded”, transmitted or in any way distributed. The products or services referring to the electronic pages of the present gateway and bearing the marks of the respective organizations, companies, collaborating agencies, unions or publications, are their own intellectual and industrial property and therefore those agencies bear the relevant responsibility. The user understands and accepts that he/she is not granted the right to reproduce, copy, sell, or/and commercially exploit in any way part of or the entirety of thewinelist.cy’s content. If the user acts in such a way, he/she accepts he/she bears sole responsibility to compensate the aforementioned.
SECTION 8 - THIRD-PARTY LINKS
Thewinelist.cy does not control and bears no responsibility for, the availability, content, personal data protection policy and confidentiality, quality, and completeness of the services of other websites and pages to which it directs you through links, hyperlinks or advertising banners to thewinelist.cy. Thewinelist.cy must by no means be considered to embrace or accept the content or services of the websites and pages it refers to nor that it is in any other way connected to them.
SECTION 9 - USER COMMENTS, FEEDBACK AND OTHER SUBMISSIONS
If, at our request, you send certain specific submissions (for example contest entries) or without a request from us, you send creative ideas, suggestions, proposals, plans, or other materials, whether online, by email, by postal mail, or otherwise (collectively, 'comments'), you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any comments that you forward to us. We are and shall be under no obligation (1) to maintain any comments in confidence; (2) to pay compensation for any comments; or (3) to respond to any comments.
We may, but have no obligation to, monitor, edit or remove content that we determine in our sole discretion to be unlawful, offensive, threatening, libelous, defamatory, pornographic, obscene or otherwise objectionable or violates any party’s intellectual property or these Terms of Service.
You agree that your comments will not violate any right of any third-party, including copyright, trademark, privacy, personality or other personal or proprietary right. You further agree that your comments will not contain libelous or otherwise unlawful, abusive or obscene material, or contain any computer virus or other malware that could in any way affect the operation of the Service or any related website. You may not use a false e‑mail address, pretend to be someone other than yourself, or otherwise mislead us or third-parties as to the origin of any comments. You are solely responsible for any comments you make and their accuracy. We take no responsibility and assume no liability for any comments posted by you or any third-party.
SECTION 10 - OUR SERVICES
Our wine selection is designed to cover every need. We can deliver all wine and spirits requests, from the basic ones to even the most luxurious requests.
SECTION 11 - PROVISIONS and SUPPLIES
Our services include:
• Supply of qualityt wines and spirits, at all kinds of styles and price range, to let you get a great taste of drinks.
• Import of Fine Wines upon request. Whether it’s a unicorn Left-Bank Bordeaux, a specific vintage of a magnificent Champagne, an iconic Burgundy or a fascinating Super Tuscan, you name it and we deliver. All we need is to know in advance and you’ll have it on board.
SECTION 12 - YACHTING and SPECIAL EVENTS SALES/SERVICES
The Thewinelist.cy Yachting Team is built to meet yours or your clients’ wine needs for an exclusive yacht service. Planning your yacht vacations and/or Special Event in Cyprus and arranging your luxury yachting trip to the Mediterranean Sea? Thinking of exploring treasures of the island? Chartering a yacht or a superyacht and looking to provide your guests with top-notch yachting services and wine supplies? Our dedicated team and our network are here to provide the best service possible in wine provisions, with the best spirits and the top international Fine Wines.
PURCHASE TERMS
E-COMMERCE
Thewinelist.cy offers its visitors/users the ability to purchase services and/or products through e-commerce applications, in accordance with the specific terms set forth therein and considering the protection of the personal information submitted for the use of these services. Thewinelist.cy bears no responsibility for the quality of goods acquired through the e-commerce applications and the transaction solely binds the visitor/user and the company offering the goods or services. Therefore, thewinelist.cy cannot, in any case, be involved in any legal dispute that might arise as a result of this transaction. It is the user, as a prudent consumer, who has the responsibility to inspect the products and services provided to him, in all cases, and not the webpage.
In the event, the e-commerce applications are effected between the users/members and thewinelist.cy. Thewinelist.cy is obliged to comply with the Cyprus Government Directive Z1-496/2000. Therefore, thewinelist.cy is obliged to inform its prospective clients about a) the essential characteristics of the good and/or services offered, b) the price, c) the quantity and the shipping expenses, d) the value-added tax, if it is not included in the price, d) the ways of payment, e) the delivery options, f) the duration of the offer or of the price offered.
Thewinelist.cy can freely use and process the information collected during the user’s transactions, in order to record the trader’s buying interests and habits and proceed with new offers, unless the user/member of these services requests that no such offers are provided.
Access to thewinelist.cy’s pages/services does not entail any additional cost beyond the applicable pricing regime for general Internet access as configured by the ISPs and is paid to them only.
ORDER
To purchase products through thewinelist.cy's e-commerce applications, a member-client account is required, as defined above ("MEMBER ACCOUNT") defined.
The user prepares his order by adding the products he wants to buy to his "SHOPPING CART" by following the step-by-step procedure provided by thewinelist.cy.
After being asked to confirm the order, the shipping address of the products and the mailing address of the document/invoice, he/she is asked to pay by selecting one of the appropriate ways of payment for the item sold and other costs.
The placing of an order constitutes a distance contract, applying the relevant legislative framework. Confirmation of receipt of the customer's order is required, which is carried out with thewinelist.cy sending a confirmation e-mail to the e-mail address that he has provided to thewinelist.cy upon his / her registration as a customer - member and when creating his/her account. This email includes (a) order products, (b) price, quantity, VAT, (c) way of payment and delivery.
This message can be stored by the consumer.
The requests and orders of the client will be archived by the company and kept in the record for as long as required by the applicable legislation on the keeping of books and data by traders.
You agree to indemnify, defend and hold harmless The Wine List and our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, Service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable attorneys’ fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.
WAYS OF PAYMENT
In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.
The payment method is selected by the user and includes payment with a credit/debit card. Purchases through thewinelist.cy are processed by a third-party provider, a banking institution or a lawfully licensed payment service provider of the Bank of Cyprus. The payment process is based on the terms of the provider of the relevant services, whose website is redirected. The credit card that the visitor/user will use to pay for thewinelist.cy services/subscriptions are charged only once and solely for the current transaction unless the visitor/user has chosen to automatically charge their credit card when his / her subscription is renewed or the service in which he/she participates.
Thewinelist.cy is not responsible for the terms of processing these transactions or the terms of use of personal data adopted by the above providers with whom cooperate to complete the transactions.
PAYMENT BY CREDIT/ DEBIT CARD
For payments made through a credit/debit card, the user/customer should follow the instructions he will find in this online store. The user/customer is solely responsible for the correct recording and the validation of the credit/debit card details. The credit card that the visitor/user will use to pay for services/subscriptions on the site is charged only once and solely for the current transaction unless the visitor/user has chosen to automatically charge his / her credit card every time his subscription or the service, in which he participates, is renewed. Thewinelist.cy is not responsible for the terms of use of personal data adopted by the financial organizations with which it cooperates to complete the trade and/or any fault thereof.
PRODUCT DELIVERY
The order’s delivery method is selected by the user at the completion of the ordering process. Available delivery methods are:
COURIER
Delivery of the products to the user’s/customer’s address is carried out by a private courier company at the postal address the user/customer has declared at the stage of ordering. Available courier services are:
A. Delivery
The delivery cost, all over Cyprus is 7€ regardless of size and order weight, while orders whose value exceeds €100, do not bear shipping costs.
Product delivery is completed within the day if the user/client purchases products before 13:00. If the purchase is after 13:00 then the product will be delivered within the next working day.
B. Express Delivery
Express Delivery service, is available only in the Limassol region, from Monday to Friday until 17:00 (five o'clock).
Product delivery is completed within one or two hours.
The express delivery cost is 8.50€, regardless of size and order weight.
Thewinelist.cy will not be held responsible for the consequences resulting from a delay in delivery or loss of the package by the courier company.
STORE PICKUP
Alternatively, the user/customer can collect his order from the Thewinelist.cy’s store, located at Gladstonos 137, 3031 Limassol, tel.: 77773040. A prior phone call is required from the customer to thewinelist.cy, to confirm availability.
Store Pickup is free of charge.
Upon collection of the order, the user/customer must check that products correspond to the ones of their order and, if they do not, indicate any anomaly.
All the above prices include VAT. Once your order is placed, you will automatically be notified via email with the analysis of your order.
PRODUCT INFORMATION
Thewinelist.cy makes an effort to be as precise as possible with respect to product information appearing on the e-shop pages. However, the photographs depicting the products are indicative and thewinelist.cy cannot be held responsible in case the characteristics or other relevant content of products sold through it are inaccurate, incomplete, not updated, or in general with mistakes which cannot be foreseen or have occurred unintentionally or because of interruptions in the operation of thewinelist.cy for reasons of force majeure.
In addition, Thewinelist.cy bears no responsibility with respect to defective products included in Thewinelist.cy or/and untrue information submitted by suppliers. The responsibility shall only be borne by the suppliers.
PRICES
The prices mentioned at Thewinelist.cy are in euros (€) and include VAT. Thewinelist.cy reserves the right to amend the prices of the products sold through the e-shop at any time but commits to apply the prices mentioned at Thewinelist.cy at the moment the order is placed.
AVAILABILITY
Thewinelist.cy shall take all reasonable steps to ensure that all the products appearing and being sold through the e-shop are available at any given time. However, in the event, a product appearing to be in stock is in fact out of stock, thewinelist.cy shall contact the user/client by e-mail within two (2) working days from the receipt of the order informing him/her of the date the product shall be made available.
SECURE TRANSACTIONS
Thewinelist.cy recognizes the importance of electronic transaction security and has taken all the necessary measures, using the most up-to-date and advanced methods, to ensure maximum security. All information, related to the user's personal information, is kept confidential.
Thewinelist.cy uses SSL, with up to 256-bit encryption, for secure online trading. This encrypts all your personal information, including your credit card number, name and address, so they cannot be read or changed when they are transferred to the Internet.
SSL (Secure Sockets Layer) has been established globally as the most secure protocol for website certification for network users - and for encrypting data between network users and web servers. An encrypted SSL communication requires all information sent between a client and a server to be encrypted by sending the software and decrypted by accepting the software, thereby protecting personal information during transport. Additionally, all information sent by the SSL protocol is protected by a mechanism that automatically verifies whether the data has changed during transport.
User data (name, occupation, e-mail address, home address, etc.) and transactions of users of the e-shop are treated as confidential, as in any usual transaction in a store. Users in providing their data in the course of their transactions, as hereto, are informed by thewinelist.cy and agree and accept the processing of these data in person, for reasons of regular and easy transaction between the parties, as well as the transmission of these elements to the recipients whom they will specifically identify and are the employees and additions of the company in the course of the elaboration of the contract drawn up.
Οnly authorized employees have access to transaction information and only when necessary, e.g. to handle orders. Otherwise, Thewinelist.cy commits not to disclose the details of its customers and transactions unless it has written authorization from them or it is imposed by a court decision or a decision of another public authority. Personal data declared at the thewinelist.cy online store are used exclusively by or collaborated with it for the purpose of supporting, promoting and executing the transaction relationship. All documents and electronic data exchanged between the parties in the sale will be held by Thewinelist.cy. The customer can access them if he/she so wishes, following all procedures provided by Cyprus law.